Questions and Answers
I have compiled for you the important details that will help you browse, find your way and purchase the items you like in the store.
If you did not find an answer to your questions, you are welcome to contact me through the contact page on the website and I will get back to you with an answer as soon as possible.
How do I purchase an item on the website?
Start by wandering through the different categories, in each category you can find items relevant to the category.
After you found an item you wanted, choose the color and size you want. By clicking on the selected item.
If you have a specific name or model number, you can find them by typing their name or SKU in the search panel at the top of the site.
Found other items you would like to purchase? Add them to your shopping cart as well.
Start by wandering through the different categories, in each category you can find items relevant to the category.
After you found an item you wanted, choose the color and size you want. By clicking on the selected item.
If you have a specific name or model number, you can find them by typing their name or SKU in the search panel at the top of the site.
Found other items you would like to purchase? Add them to your shopping cart as well.
Don't want to buy everything at once? Add the desired items to your favorites list. You can add the items to the shopping cart at a later date.
If you are ready to make the purchase, click on the shopping cart at the top of the page. Here you have the opportunity to check what you ordered, if the size and/or color is correct. From here go to the checkout.
On the checkout page, you must fill in delivery details, delivery method, enter a coupon code or gift card code if any, and finally the payment method.
You will now receive an order confirmation by email.
All that's left to wish you is to renew yourself!
*If you have previously purchased on the site, enter your username and password, the personal details will be remembered and so will your favorites list.
*If you want to change your details, change your password or view your order history, go to the "My Account" page.
*If you have not purchased on the site before, you can do so in a few simple steps, or through your Facebook account.
If you are ready to make the purchase, click on the shopping cart at the top of the page. Here you have the opportunity to check what you ordered, if the size and/or color is correct. From here go to the checkout.
On the checkout page, you must fill in delivery details, delivery method, enter a coupon code or gift card code if any, and finally the payment method.
You will now receive an order confirmation by email.
All that's left to wish you is to renew yourself!
*If you have previously purchased on the site, enter your username and password, the personal details will be remembered and so will your favorites list.
*If you want to change your details, change your password or view your order history, go to the "My Account" page.
*If you have not purchased on the site before, you can do so in a few simple steps, or through your Facebook account.
If I don't want to place an order through the website, is it possible to place an order by phone?
happily!
Contact customer service at 03-6226324
Between the days: Sunday-Thursday between the hours of 9:00 and 17:00, and we will assist you in making a purchase by phone.
happily!
Contact customer service at 03-6226324
Between the days: Sunday-Thursday between the hours of 9:00 and 17:00, and we will assist you in making a purchase by phone.
How will I know my size?
For this purpose, we have sewn for you a detailed size guide in which you can choose to choose the size that suits you best.
For the size guide
For this purpose, we have sewn for you a detailed size guide in which you can choose to choose the size that suits you best.
For the size guide
Do I have to register on the site in order to make a purchase?
It is recommended to register on the website, so that every time you visit the store you will not need to re-enter your details. This way you will also save the items you added to "favorites". The registration process is not long and can also be done through the Facebook account.
It is recommended to register on the website, so that every time you visit the store you will not need to re-enter your details. This way you will also save the items you added to "favorites". The registration process is not long and can also be done through the Facebook account.
Is there a delivery service?
Courier mail to any address you choose up to 8 business days:
*For purchases over NIS 399 - free!
* When buying under 399 NIS - shipping fee of 30 NIS
For more information about our deliveries, click here
Courier mail to any address you choose up to 8 business days:
*For purchases over NIS 399 - free!
* When buying under 399 NIS - shipping fee of 30 NIS
For more information about our deliveries, click here